FAQ'S

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FAQ'S

Should you require an assist or have any inquiries 

You may contact us via the following email address
enquiry@jsimeducation.com.sg

 

or Contact us @ 

+65 98270872
Mon - Fri: 9AM - 5PM

We Accept Cash, Nets, Visa/Master,Paynow,Paylah, Cheque payable to Jsim Education Pte Ltd 

We do not accept product return or exchange unless they are due to wrong/damaged item delivered. Please note that you need to notify us within 3 days from the receipt of your order if your item(s) are found to be wrong/damaged.

 

What happens if I receive an incomplete order?

If you receive an incomplete order, please contact us within 5 days from date of delivery and we will make arrangements for a re-delivery

For other product it would take about 7 to 10 working days for the product to be delivered. 

For Subscription please allow 8 weeks for weekly titles & 12 weeks for monthly titles to start. 

 

No , We only do local delivery